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Services > 24X7 Remote System Administration


 

Remote System Administration

Private-label system administration includes:

 

  • Hosting Automation Software management
    Different control panels and other software
    • Integrity checks and troubleshooting
    • Software updates
    • Moving servers/users/resellers from one data center to another
    • Moving servers/users/resellers from one control panel to another
    • Moving users/resellers from server to server
       
  • System Maintenance
    Installation, setup and tuning 
    • Linux, FreeBSD, other Unixes (kernel, libraries, exotic hardware support)
    • Basic networking
    • Security
    • DNS/firewall/advanced networking
    • Email services: Sendmail/Qmail/Exim/POP3/IMAP
    • Web services: Apache/Tomcat/JBoss
    • Custom services: Perl/PHP/JSP/MySQL/FrontPage extension
    • Hosting automation software: (Cpanel/Plesk/Ensim/Webmin/Cobalt RaQ)
    • 3rd-party software: MRTG/ImageMagick/etc
    • Adding a server to our monitoring panel
    • Updates
       
  • Full System Lifecycle Support:
    Centralized monitoring panel for servers
    Basic monitored metrics:
    • IP Address/IP networks changing
    • Backup/restore data
    • Tuning for best performance
       
  • Security Updates
    • Security monitoring and protection (See www.securityfocus.com for examples of security incidents..)
    • Security updates installation
       
  • Monitoring
    Centralized monitoring panel for servers
    Basic monitored metrics:
    • Network accessibility and IP traffic
    • System performance
    • Disk usage
    • RAM usage
    • Allowed services functionality
    • Number of running processes
    • Expolit run attempts tracking
       
  • Troubleshooting
    Support technicians to solve problems such as:
    • Low disk space
    • DoS attacks
    • Incorrect user activities (spam, greedy processes, etc)
    • Hardware problem detection
    • Server upstream problem detection and solution

Submit your requirements and we will provide you with a quote.

 

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